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May 6th 12:00pm - 1:30pm
Donald Bren Hall 5011

“Studying Health Information Technologies in Collaborative Settings: An Interdisciplinary Perspective”
By Dr. Madhu Reddy

Health information technology (HIT) is often viewed as the “silver bullet” that will solve many problems including lowering costs, reducing medical errors, and improving patient care. For instance, technologies such as the electronic medical record and computerized patient order entry system are now considered vital to a hospital’s success. Although these and other health technologies can certainly help in addressing many problems that plague healthcare, they are often not designed to support an important aspect of the work in hospitals – collaboration.

In this presentation, I will discuss a set of studies where I have applied methods and concepts from the field of Computer Supported Cooperative Work (CSCW) to examine the relationship between collaboration, HIT, and workflow in hospitals. I will argue that in order to design HIT that supports collaboration, we need to view these technologies from an interdisciplinaryperspective. Using this perspective, we can truly understand the challenges and opportunities of HIT.

Dr. Madhu Reddy is an Associate Professor in the College of Information Sciences and Technology at Penn State University and a founding member of Penn State’s Center for Integrated Healthcare Delivery Systems. He received his Ph.D. in Information and Computer Science from UCI in 2003. Dr. Reddy’s primary research interests are at the intersections of Biomedical Informatics and Computer Supported Cooperative Work (CSCW). He is especially interested in the design, implementation and adoption of collaborative healthcare technologies such as electronic patient records. Dr. Reddy’s research is focused on how these and other health information technologies can support collaboration and coordination amongst healthcare providers. He has published extensively on these issues in both the biomedical informatics and CSCW communities. Through his research, he hopes to provide a better understanding of collaboration and collaborative technologies in clinical settings in order to improve the patient care process.